Terms & Conditions

1. Platform Role

GharSe is a technology platform that connects buyers with sellers, riders, and service providers. We do NOT provide any products, services, rides, or deliveries ourselves. We are not a party to any transaction between buyers and sellers.

2. Eligibility

• Must be 18+ years old
• Must have a valid email address
• Must have a valid Pakistani mobile number (+92 3xx)
• Must comply with all applicable laws of Pakistan

3. Account

• One account per person
• You are responsible for account security
• OTP-based login (no password)
• Max 3 active devices
• We reserve the right to suspend accounts that violate these terms

4. Orders

Placing an order is a binding agreement between buyer and seller. You may cancel only before the partner accepts. Post-acceptance disputes are between buyer and seller. GharSe provides mediation support but is not liable for order fulfillment.

5. Payments

Currently: Cash only (COD). No payment processing by GharSe. Pay directly to seller/rider. GharSe does not hold, process, or guarantee any financial transactions.

Platform fee is currently Rs 0 — partners keep 100% of earnings. Any future platform fee will be communicated 30 days in advance.

6. Coins & Referrals

• GSCoins have no cash value and cannot be withdrawn, transferred, or exchanged for money — redeemable only as discount on GharSe purchases, at the discretion of individual partners.
• GSCoins expire 365 days after being earned.
• Referral bonus is highest for the first 1,000 referred users and gradually decreases as the program grows — see the referral page for current rates.
• GharSe reserves the right to revoke coins earned through fraudulent or abusive referral activity.
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7. Intellectual Property

• All content, trademarks, logos, and software on GharSe are owned by or licensed to GHAR SE APP (PRIVATE) LIMITED
• You may not copy, reproduce, distribute, or create derivative works from any content on the platform
• Seller product images and descriptions remain the intellectual property of the respective sellers
• Unauthorized use of GharSe branding, logos, or content may result in legal action

8. Prohibited Conduct

• Listing counterfeit, stolen, or illegal products
• Harassment, abuse, or threats toward other users
• Manipulating reviews, ratings, or order systems
• Using the platform for money laundering or fraud
• Circumventing platform fees or commissions

9. Limitation of Liability

GharSe is not liable for product quality, service delivery, ride safety, or any direct/indirect damages from transactions conducted on the platform. Our total liability shall not exceed the platform fees paid by you in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless GharSe, its directors, employees, and agents from any claims, losses, or damages arising from your use of the platform or violation of these terms.

11. Amendments

We may update these terms from time to time. By continuing to use GharSe after changes are published, you accept the updated terms. For material changes (including introduction of platform fees), we will provide at least 30 days advance notice via email or in-app notification. If you do not agree with the changes, you may close your account before the changes take effect.

12. Governing Law & Jurisdiction

These terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from or relating to these terms or your use of the platform shall be subject to the exclusive jurisdiction of the courts of Sargodha, Punjab, Pakistan.

13. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact

For questions about these terms:

• Email: [email protected]
• Phone: +92 313 0599699
• Address: Sumblanawala Post office Miani, Tehsil Bhera, District Sargodha, Punjab, Pakistan

15. Prescription-Required Items

Certain products listed on the platform (e.g., prescription medicines) require a valid prescription issued by a registered medical practitioner in Pakistan. When you order such an item, the seller/partner will ask you to provide the prescription before the order can be completed. You must share a clear photo or scan of the valid prescription (via chat or as requested by the seller) when asked. Orders for prescription items will NOT be completed until a valid prescription is provided and accepted by the seller. The seller/partner who dispenses the item is solely responsible for compliance with applicable Pakistani drug laws (including the Drugs Act, 1976, provincial drug-sale licensing and DRAP regulations). The sale of narcotics, controlled or illegal substances is strictly prohibited on the platform.

16. Age-Restricted Items (18+)

Certain items (including items expressly labeled 18+ or restricted goods) may require age verification before the seller completes the order. By ordering such items you confirm that you are 18 years of age or older. The seller/partner may require proof of age (e.g., CNIC) before fulfilment or at delivery. If you cannot verify your age, the seller may refuse or cancel the order. Delivery of restricted items to minors is strictly prohibited.