Customer Support

Hum yahan hain aapki madad ke liye. Chahe ride ka sawaal ho, delivery issue ho, ya koi bhi problem — humein batayein. 24/7 support aapke liye.

[email protected]

Humse Contact Karein

Aapki zaroorat ke hisaab se sahi channel choose karein

Support Kaise Lein

3 simple steps mein help paayein

1

Issue Identify Karein

Pehle decide karein ke aapko kis cheez mein help chahiye — ride issue, payment problem, app bug, ya account related query.

2

Sahi Team Ko Email Karein

Upar diye gaye emails mein se apne issue ke mutabiq email select karein. Apna order ID ya ride number zaroor include karein.

3

Response Ka Intezar Karein

Hamari support team 24 ghante mein aapke email ka reply degi. Emergency issues ke liye subject line mein [URGENT] likhein.

Frequently Asked Questions

Common support questions ke jawab

Mera ride book nahi ho raha. Kya karein?

App ko restart karein, location permissions check karein. Agar phir bhi issue ho toh [email protected] par email karein apne phone model aur location ke saath.

Payment charge hogaya lekin ride cancel ho gayi?

Payment automatically refund hoti hai 3-5 working days mein. Agar nahi aati toh [email protected] ko transaction ID ke saath email karein.

Apna account delete kaise karein?

Settings > Delete Account par jaayein ya [email protected] par request bhejein. Aapka data permanently delete kar diya jayega 7 din mein.

Driver ko complain karna hai. Kaise karein?

App mein ride history se complain button use karein ya details ke saath [email protected] par email karein. Hum 48 ghante mein action lein ge.

Referral bonus nahi mila?

Ensure karein ke aapne sahi referral code use kiya hai. Agar phir bhi nahi aaya toh [email protected] par apna aur referrer ka number bhejein.

Koi Aur Sawaal Hai?

Bina kisi hesitation ke humein email karein. Hum yahan hain aapki madad ke liye.

[email protected]